Weststar Privacy Policy

HOW WE USE AND PROTECT CUSTOMER INFORMATION
Weststar Mortgage Corporation and Weststar Account Servicing does not share information about our customers outside of our Weststar corporate family unless it is permitted or required by applicable laws and regulations.
It is Weststar's policy to maintain your information in a confidential manner and we are committed to providing our customers with the highest level of security and privacy regarding the collection and use of personal information.

Information We Collect
We collect publicly available information and nonpublic personal information about you from the following sources:
• Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others;
• Information we receive from others, such as credit bureaus, appraisers, or employers;
• Information about other credit relationships when we verify personal information you have provided us.

How We Use Your Information
We use the information we collect to service your account and administer your customer relationship. Information may be shared or used within our family of companies for a number of authorized purposes, such as:
• To protect your accounts from unauthorized use or identify theft;
• To process transactions that you have requested;
• To service your account;
• To offer our own products and services when we feel that our customers would benefit from knowing about such products and services.

How We Protect Your Information
We limit access to customer information to only those employees who need the information to perform their specific responsibilities. Access is permitted on a "need to know" basis. We have and use internal policies and electronic safeguards that prevent the sharing of information that is not required by an employee to complete their job functions. We train our employees on how to safeguard customer information and also incorporate internal policies that cover the unauthorized disclosure or use of that information. We require companies that we do business with to also adhere to these standards.

Disclosures Permitted by Law
We do not disclose any customer information to affiliated or nonaffiliated third parties except as permitted by law. The primary laws that govern this issue on the federal level are the Gramm-Leach-Bliley Act of 1999; Regulation P, "Privacy of Consumer Financial Information"; and The Fair Credit Reporting Act.

WEBSITE PRIVACY POLICY
Visitors to the Weststar website remain anonymous unless they access one of the web services that requires a user's name and password for access. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
• Date and time our site was accessed
• IP address
• Web browser used
• User Login Name (not the actual customer name) if one of the Weststar web services that requires a login name and password for access is used.
We use this information to create summary statistics and to determine the most frequently visited areas of our site.
Some areas of our website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) and/or hard disk drive to allow the web server to store users settings and preferences and to know if the site has been visited previously.