HOW WE USE AND PROTECT CUSTOMER
INFORMATION Weststar Mortgage Corporation and
Weststar Account Servicing does not share information about our
customers outside of our Weststar corporate family unless it is
permitted or required by applicable laws and regulations. It
is Weststar's policy to maintain your information in a
confidential manner and we are committed to providing our
customers with the highest level of security and privacy
regarding the collection and use of personal information.
Information We Collect We collect
publicly available information and nonpublic personal
information about you from the following sources: •
Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates,
or others; • Information we receive from others, such as
credit bureaus, appraisers, or employers; • Information about
other credit relationships when we verify personal information
you have provided us.
How We Use Your Information
We use the information we collect to service your account and
administer your customer relationship. Information may be shared
or used within our family of companies for a number of
authorized purposes, such as: • To protect your accounts from
unauthorized use or identify theft; • To process transactions
that you have requested; • To service your account; • To
offer our own products and services when we feel that our
customers would benefit from knowing about such products and
services.
How We Protect Your Information
We limit access to customer information to only those employees
who need the information to perform their specific
responsibilities. Access is permitted on a "need to know" basis.
We have and use internal policies and electronic safeguards that
prevent the sharing of information that is not required by an
employee to complete their job functions. We train our employees
on how to safeguard customer information and also incorporate
internal policies that cover the unauthorized disclosure or use
of that information. We require companies that we do business
with to also adhere to these standards.
Disclosures Permitted by Law We do not disclose any
customer information to affiliated or nonaffiliated third
parties except as permitted by law. The primary laws that govern
this issue on the federal level are the Gramm-Leach-Bliley Act
of 1999; Regulation P, "Privacy of Consumer Financial
Information"; and The Fair Credit Reporting Act.
WEBSITE PRIVACY POLICY Visitors to the
Weststar website remain anonymous unless they access one of the
web services that requires a user's name and password for
access. We do not collect identifying information about visitors
to our site. We may use standard software to collect
non-identifying information about our visitors, such as: •
Date and time our site was accessed • IP address • Web
browser used • User Login Name (not the actual customer name)
if one of the Weststar web services that requires a login name
and password for access is used. We use this information to create
summary statistics and to determine the most frequently visited
areas of our site. Some areas of our website may use a
"cookie" temporarily stored in the visitor's computer memory
(RAM) and/or hard disk drive to allow the web server to store
users settings and preferences and to know if the site has been
visited previously.
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